With Diagnostics Logging for .– Default Offline Address List On closer inspection:– The reason these recipients show up in the “All Users” Address List is because that Address List is not part of the OAB – only the Default GAL is, as shown in the screenshot below.
.– The address on the General tab was corrected to match the default email address – [email protected]– The OAB was regenerated, and complete OAB downloaded in the Outlook client. And thus was solved the mystery of the missing recipients.
Exchange 2013 only supports Outlook 2007 (post SP3 and cumulative update), and Outlook 2010 must be at SP1 with cumulative update. For public folder distribution ensure the public folder database is mounted, and at least one server holds a replica.
Also in the properties of the mailbox database, your users are using, make sure it points to the correct public folder database.
I was recently working on an issue for a client who is currently in Exchange hybrid mode with Office 365.
During this process all new email addresses are added to the Global Address List ready for when the clients next connect and refresh their copy of the address book.
This delay between an email account being create and being listed can cause organisational issue, like a users being unable to find the email address for a new staff member.
For web-based distribution make sure the site is up.
Exchange 2013/2016 Exchange 2013/2016 will only be distributing the OAB via web-distribution. For all versions of Outlook (since 2003) you have two choices, either take Outlook out of cached mode* (so it queries the ‘live’ global address list).